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Curtin University

Make an appointment

All our counselling services are provided free to Curtin staff and students at Bentley and regional campuses. Here you can find out how to make an appointment and the procedures involved.

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Bentley campus counselling services

Drop in or call reception at the following times:

Monday–Thursday: 8.30am to 5.00pm
Friday: 8.00am to 4.30pm

Tel: +61 8 9266 7850 or 1800 651 878 (Freecall)
Fax: +61 8 9266 3052

Appointment hours

Monday–Thursday: 8.00am to 6.00pm
Friday: 8.00am to 4.30pm

Note: There may be a waiting period of up to 4 weeks during our busy times of the year.

Intake procedure

All new clients or clients that have not been seen by the service for more than 6 months are required to speak to a Triage Counsellor (Not necessary for staff). 

This 20 minute appointment is provided face-to-face though you are able to book this appointment via phone on 9266 7850. Please let us know if you cannot attend face-to-face because you are living outside of Perth, and/or are on placement, and/or have work commitments, and/or unwell, and/or have travel restrictions. We may be able to provide you with a phone triage appointment if you fall into one of these categories.

Once you have an appointment booked you will be asked to complete a registration form, to read and agree with the CDS Statement of Confidentiality. 

The Triage Counsellor will conduct a brief assessment of your needs and if required schedule a follow up appointment based on the urgency and complexity of your situation. It is therefore very important that you tell the Triage Counsellor as much information as possible about your situation and what you are seeking.

Generally, the Triage Counsellor may not be the Counsellor or Advisor who you will be scheduled to see for further help about the situation that brought you here today. 

Please note the following:

- Triage now runs between 9am and 1pm, with 20 mins for each session, allowing for a maximum of 12 individuals each day. 

- Session times work on a first come, first served basis, and booking commences from 8:30am - 30 minutes prior to the beginning of each triage session.

- Once triage is full for the day, you will be asked to phone or return the next day. 

If you are requiring a support letter, please bring along any documentation that verifies your circumstances, otherwise you will be asked to return with said documentation to another triage. Some examples include medical certificates, letters from work, medical reports, passports/flight details, and death certificates/notices. If you do not have any such documentation, consider completing a Statutory Declaration that effectively becomes a legal document upon being witnessed.

Further Frequently Asked Questions about Statutory Declarations are answered in the below PDF you can download.

And, as a reminder, individual counselling services are always provided free to staff and students at Curtin University.

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Regional counselling services

Regional counselling services are available at the following locations:

  • Albany
  • Esperance
  • Geraldton
  • Karratha
  • Margaret River
  • Muresk
  • Port Hedland.

Please contact the Bentley campus reception to make an appointment.


Counselling services are also provided free to regionally based staff and students at Curtin University.


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Kalgoorlie Campus

There are different counselling services available in Kalgoorlie. Students and staff are encouraged to contact one of the following health services or local mental health practitioners as listed below. Please also note all are welcome to contact the Student Wellbeing Advisory Service or the Counselling Service at the Bentley campus for assistance in arranging a referral or, in the case of the Counselling Service, to make an appointment to receive phone or skype counselling.

  • Centrecare: 168 Egan St, 08 9080 0333 or 1300 66 77 00
  • Michelle Capsanis, Registered Psychologist (telecounselling only - no face to face): 0435 060 126
  • Kalgoorlie Student Wellbeing Advisor: Building 701, Room 113 or phone on 9088 6029
  • Counselling Service, Bentley campus: 08 9266 7850
  • OPTUM (for staff members only): 1300 361 008.


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