Skip to content
Curtin University

Make an appointment

All our counselling services are provided free to Curtin staff and students at Bentley and regional campuses. Here you can find out how to make an appointment and the procedures involved.

Page Index

Bentley campus counselling services

Drop in or call reception at the following times:

Monday–Thursday: 8.30am to 5.00pm
Friday: 8.00am to 4.30pm

Tel: +61 8 9266 7850 or 1800 651 878 (Freecall)
Fax: +61 8 9266 3052

Appointment hours

Monday–Thursday: 8.00am to 6.00pm
Friday: 8.00am to 4.30pm

Note: There may be a waiting period of up to 4 weeks during our busy times of the year.

Intake procedure

New clients and those that have not used the service for some time are required to be seen by the Triage Counsellor.

The Triage Counsellor is generally available at the following times (which were correct as of July 8th, 2016):

  • Monday to Thursday: 9.00 am – 11.00 am and 1.00 pm – 3.00 pm
  • Friday:  9.00 am – 11.00 am and 1.00 pm – 2.00 pm

We are only able to accommodate up to 12 individuals during each of the 2 hour sessions and half that number on Friday afternoons. Appointment times will only be allocated 30 minutes prior to the start of each session. Please aim to arrive as close to the start time as possible, and if there are no more appointments available, you will be asked to come back for the next session.

When you come to the Counselling Service office, please ask to see the Triage Counsellor. You will then be asked to provide some information and read the Statement of Confidentiality while you wait for your appointment, which may be up to 2 hours at the busiest times of year.

When you meet the Triage Counsellor, he or she will conduct a brief assessment of your needs and schedule an appointment based on the urgency and complexity of your situation. Please provide the Triage Counsellor with as much information as possible about your situation, in order to aid with your assessment.

If you are requiring a support letter, please bring along any documentation that verifies your circumstances, otherwise you will be asked to return with said documentation to another triage. If you do not have any such documentation, consider completing a Statutory Declaration that effectively becomes a legal document upon being witnessed. One such example is available here.

Further Frequently Asked Questions about Statutory Declarations are answered in the below PDF you can download.

Please also note that the Triage Counsellor may not necessarily be the counsellor that you will be scheduled to see if further appointments are required.

And, as a reminder, individual counselling services are always provided free to staff and students at Curtin University.

Back to top

Regional counselling services

Regional counselling services are available at the following locations:

  • Albany
  • Esperance
  • Geraldton
  • Karratha
  • Margaret River
  • Muresk
  • Port Hedland.

Please contact the Bentley campus reception to make an appointment.

For students and staff in Kalgoorlie: There are different counselling services available in Kalgoorlie. Students and staff are encouraged to contact one of the following health services or local mental health practitioners as listed below. Please also note all are welcome to contact the Student Wellbeing Advisory Service or the Counselling Service at the Bentley campus for assistance in arranging a referral or, in the case of the Counselling Service, to make an appointment to receive phone or skype counselling.

  • Centrecare: 168 Egan St, 08 9080 0333 or 1300 66 77 00
  • Michelle Capsanis, Registered Psychologist: 0435 060 126
  • Kalgoorlie Student Wellbeing Advisor: Building 701, Room 113 or phone on 9088 6029
  • Counselling Service, Bentley campus: 08 9266 7850.


Counselling services are also provided free to regionally based staff and students at Curtin University.


Back to top